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SORRY   FOR   THE   OUTAGE AT CHRISTMAS 2013


Our website was down for the 10 most critical days of the Christmas shopping season.

Now it’s finally operating again.

AT&T decided they would do a routine system upgrade 10 days before Christmas.

I guess that would’ve been an okay idea, if it would’ve been a successful upgrade.

Since the upgrade was a total failure, it turned out to be a really bad idea on AT&T’s part!

It cost us thousands of dollars in lost business.

Lesson learned.

Don’t rely on AT&T.

They will tell you they are really good at what they do.

I found out that’s not even close to reality.

LESSON LEARNED.

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